Ateck.com accepts the following Payment Methods:
• Visa
• Mastercard
• Discover
• American Express
• Prepaid Company Check, Personal Check, Cashier Check or Money Order
(Note: All Prepaid Orders will take longer to process due to all checks must cleared, including Cashier's Check due to the existence of fraudulent checks.)
• No Purchase Order, Fax, and C.O.D. orders please.
Sorry, No International Credit Card.

Ateck.com offers the following shipping methods:
• FedEx Saver (Standard Shipping Method) - Takes 3-4 Days plus 1-2 days processing time
• FedEx Second Day - Takes 2 Days plus 1-2 days processing time
• FedEx Over-Night - Takes 1 Day plus 1-2 days processing time
Sorry, No International shipment.

Price Matching / Price Policy
Unfortunately, we do not currently offer price matching. For your convenience, all of our most current and lowest pricing is posted on our web site daily. Prices are not negotiable.

Cross-Ship
Ateck.com does not cross-ship CPU under any condition. All other items can be cross-shipped if: 1. Customer agrees to pay first. 2. The exact same item is in stock. All return shipping costs are the responsibilities of the customer. Return shipping is a service you pay shipping companies.
Under no condition will Ateck.com cross-ship any item after 30 days of original invoice date.


Mail-in Rebates
For your convenience, Ateck.com does its best to advertise any current rebates on our web site. The prices listed on our web site do not include the rebate savings. Any use of these rebates is limited to any terms or conditions as determined by the manufacturer. If you have any questions regarding the rebate terms & conditions, please contact the manufacturer directly.

Sales Tax
Sales tax is only required for orders shipping within our resident states of business. Therefore, all orders shipping within  New Jersey will be charged the applicable sales tax according to your area's tax rate.

Item Testing
Like any other retailers, all items are shipped as we received from the manufacturers. Ateck.com does not test any item. 

OEM vs. Retail
The retail and OEM versions usually will have the same exact product, however the retail version usually will come with bundled software, retail packaging, and more bells and whistles so to speak. OEM (Original Equipment Manufacturer), White Box, Brown Box versions will come with the actual product and usually the drivers, no special packaging or software. Occasionally the retail version will accompany a longer warranty.
Suggestion: Check out the manufacturer's website, to see what all is included.

"Bare Drive" or "Bare Card"
These items come exactly as they are described. You will only receive the bare drive or the bare card. These items are brand new. However they are purchased in bulk, and will not accompany any documentation, software, or accessories.
Suggestion: Most drivers and documentation can be downloaded from the manufacturer's web site.

"Must be purchased with Hardware"
These items may not be purchased by themselves, and must be purchased with another item from our store. Any item in our on-line store will be sufficient. There are no minimum dollar requirements or specific hardware requirements.

Money Back Guarantee- Refund period
All merchandise unless otherwise indicated may be returned within 30 days from the original invoice date for a refund. CPUs must be returned within 7 days from the invoice date for a refund. A return authorization number is required for all returns. A 15% restocking fee may apply. Additional deductions may be made for CPUs returns to reflect the current market value. These terms apply to all refunds. All products are shipped with a repair/replacement warranty period. Customers must inform Ateck.com of any order discrepancy within 7 days from the invoice date so that we may investigate and resolve the situation accordingly.
 

1. Ateck.com SATISFACTION GUARANTEE - Ateck.com offers our customers a 30-day satisfaction replacement or refund guarantee on all purchases, except:

• 7-day replacement or refund guarantee on all CPUs, including refurbished processors. All other refurbished merchandise has a 15 day warranty period.

• Note: For CPU, base cost will reflect current market price, and 15% restocking fee will apply after this adjustment. Therefore, total refund is subtracting.

Physical damage to any product will void the product's warranty. Modifying a product in a permanent way is considered physically damaged. Ateck.com cannot honor warranty for CPU's that have bent pins, cracked or chipped cores, burnt or otherwise sustained any other type of physical damage. Physical damage voids any warranty previously implied for any product.

Restocking Fee
A 15% restocking fee will be applied to all returns for refund. Shipping charges are non-refundable. No refund after 30 days.

Technical Assistance
For most products, please contact the original manufacturer for assistance. Ateck.com does not provide tech support.

Processing Time
You can expect your order to be processed within approximately one to two "business" days, provided the items are in stock and there are no problems with the payment verification. Ateck.com does not guarantee same day shipping. Orders will not be processed on weekends and holidays. 

Back Orders
Any items that are unavailable will be placed on back order, and the remainder of your order will be shipped. Please check our web site for the back ordered item's estimated time of arrival. Please note that these dates are "estimates" and not guaranteed to arrive on that date.

Order Status
Ateck.com will do everything possible to keep you informed of your order via e-mail. Your tracking number will be emailed to you once the item is shipped. You may also check online status page for live updates.

Security
Security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 128-bit technology. Once the information is received through the internet, trusted authorized employees will process your payment, and make sure that your information is handled with the highest level of security.

Privacy
Ateck.com Parts respects your privacy. We will not under any circumstances sell or release your information to anyone. All of the information obtained from our web site will be used for processing purposes only. The only e-mail you will receive from Ateck.com Parts are updates to any recent orders.

Change Orders
You may request a change to your order, provided your order has not already been charged. Please call during business hour to change your order. Please always have your order number ready. Please never request change order via Email as we may not receive it in time.

Cancel Order
You may request a cancellation of your order, provided your order has not already been processed and shipped. Please call during our business hour to cancel your order. If your account has already been charged, you will receive a credit back to your account within approx. 1-2 business days. Please never request cancel order via Email as we may not receive it in time.

Resellers
Unfortunately, we do not currently have a reseller or discount program available at this time. Ateck.com currently already negotiates the best possible price for you, and offers these great discounts to all of our customers through our web site. Anytime we receive any specials or promotions, we will immediately post them on our web site for you to take advantage.
Tax: All customers outside of   New Jersey will not be charged any tax. Therefore, there is no need to fax or set up any reseller tax exemption form.
For   New Jersey Reseller: please place your first order as normal, and fax over your reseller permit and this form with your S.O number. We will remove all tax from your order. 

Volume Discounts
Unfortunately, we do not currently offer volume or wholesale discounts. Ateck.com currently already negotiates the best possible price for you, and offers these great discounts to all of our customers through our web site. Anytime we receive any specials or promotions, we will immediately post them on our web site for you to take advantage.

Product Listings
Ateck.com product descriptions are not designed or intended to replace your personal product knowledge, experience and/or research.

Ateck.com strives to be as accurate as possible in our product descriptions, compatibility references, information content, pricing, links and any other product information contained in or referenced on our site. However, occasional human error may occur and we therefore cannot guarantee that all product descriptions, specifications, pricing or any other content on the site is entirely accurate, complete, current, or that we are responsible for these errors. In the event that a product is listed at an incorrect price due to typographical, informational, technical or any other error, Ateck.com at its sole discretion shall have the right to refuse or cancel any order for that product and immediately amend, correct or remove the inaccurate information. Moreover, all links on Ateck.com are intended only to provide visitors with assistance finding additional information and professional opinion; however, due to the fast pace of the industry, complex nature and personal subjective experiences, reviews can become outdated or less accurate over time or even at inception and should therefore never be the sole determinate in a purchasing decision, or, most importantly, a substitute for doing one's own product research. Please remember to consider, you, our valued patron, are ultimately responsible for any purchase decision.
 

Ateck.com Purchase Agreement

By accepting delivery of any product delivered from Ateck.com ("Ateck.com"), you ("Customer") agree to be bound by the terms and conditions listed below. You and Ateck.com agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and Ateck.com. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from Ateck.com.

1. Ateck.com SATISFACTION GUARANTEE - Ateck.com offers our customers a 30-day satisfaction replacement or refund guarantee on all purchases, except:

• 7-day replacement or refund guarantee on all CPUs, including refurbished processors. All other refurbished merchandise has a 15 day warranty period.

• Note: For CPU, base cost will reflect current market price, and 15% restocking fee will apply after this adjustment. Therefore, total refund is subtracting.

However, to take advantage of Ateck.com's return guarantee policy, Customer agrees to comply with Ateck.com's Product Return Procedure as below. Any breach of Ateck.com's Return Policy Procedure will result in the loss of Ateck.com's replacement/return guarantee. Furthermore, all return shipments not in compliance with these instructions will be rejected.

Product Return Procedure:

• To return a product based upon Ateck.com's replacement/return guarantee, you must obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). Please use this link to file for RMA: All RMA must be filed online. Ateck.com will not accept returns without prior authorization and a RMA number. Once issued, RMA numbers are valid for 15 days within which return products must be received by Ateck.com. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.
  
   

• Customer is solely responsible for shipping any returned product to Ateck.com. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, Ateck.com's Return Procedure will be breached and Ateck.com will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.
  
   

• Ateck.com will not refund to Customer the original shipping charges. In addition, Ateck.com will assess a 15% restocking fee against the Customer's account on all returns for refund.

2. WARRANTIES

Ateck.com is a distributor only. Products sold by Ateck.com are not manufactured by Ateck.com. The products may, however, be covered by each manufacturer's warranty, service, and support policy (if any). Ateck.com assigns and passes through to the Customer any warranty of the manufacturer, and Customer acknowledges that it shall have recourse only under such warranties and only as against the manufacturer of the products. Ateck.com MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. Ateck.com DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.

3. YEAR 2000 POLICY
Customer's only recourse for any "Year 2000" issue is as against the applicable manufacturer under its manufacturer warranty. Please contact the manufacturer to determine warranty coverage for "Year 2000" compliance problems. Ateck.com DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO "YEAR 2000" COMPLIANCE OF ANY PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARICULAR PURPOSE. THE RETURN POLICY OUTLINED ABOVE DOES NOT APPLY TO "YEAR 2000" COMPLIANCE PROBLEMS.

4. LIMITATION OF LIABILITY

IN ALL CIRCUMSTANCES Ateck.com'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. Ateck.com SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. Ateck.com SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT Ateck.com IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
5. GENERAL TERMS AND CONDITIONS

Payment Terms; Orders: An order is not binding upon Ateck.com until it is accepted; Ateck.com must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit card, or some other method prearranged with Ateck.com. You agree to pay the amount(s) due as specified on the invoice, and you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

Shipping Charges: Your total cost for purchase of any product will include shipping and handling charges shown on the Ateck.com invoice.

Title; Risk of Loss: Ateck.com will arrange for shipment of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) -- excepting software-- and risk of loss passes to the Customer upon delivery to the carrier. Ateck.com reserves a purchase money security interest in the product(s) until its receipt of the full amount due. Customer agrees to allow Ateck.com to sign appropriate documents on Customer's behalf to permit Ateck.com to protect its purchase money security interest. Title to software will remain with the licensor(s). All software is provided subject to the license agreement of the software maker. Customer agrees to be bound by any software license agreement once the seal on the package is broken. Ateck.com will advise Customer of estimated shipping dates, but Ateck.com will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.

Governing Law and Jurisdiction:
Any dispute arising out of or related to these Terms and Conditions or the sales transaction between Ateck.com and Customer shall be governed by the laws of the State of California, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. Ateck.com and Customer consent to the exclusive jurisdiction and the venue of the State Courts of the State of New Jersey, Burlington County, to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agree not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against Ateck.com that is more than one year after the date of the applicable invoice.

Severability:If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable New Jersey law.

Waiver: The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

Entire Agreement: These terms and conditions, together with the Ateck.com's invoice respecting the products ordered by Customer, are the complete and exclusive agreement between Ateck.com and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between Ateck.com and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.

1 Refurbished products are products that contain components that have been owned by other clients and returned to Ateck.com