|
What method of
payment does Ateck
accept?
• Visa •
MasterCard •
American Express •
Discover Card • No
Purchase Order, Fax, and C.O.D. orders please.
Sorry, No
International Credit Card.
Why is my credit
card declining when I know I have money in my account?
A credit card can decline due to invalid credit card
number, exp date, daily limit, insufficient credit, or other
reasons. Sometimes the card number itself is input
incorrectly. Check online to be sure the number has been input
correctly. Contact your credit card company for more
information.
Does Ateck
know why my credit card is declining? The computer does
the credit card charges automatically. We are not given a
reason when a charge declines. Only that it is declined.
Verify you have given us the correct numbers and expiration
date. If so, please contact your credit card company or
bank for information.
If no resolution is reached
within 3 business days, this order will be voided.
| Back to Top
|
|
|
Why does Ateck
need to verify my shipping address? I’ve ordered from
other companies online and they do not require address
verification. In order to guard against credit
card fraud, if the billing and shipping address are
different, we must verify that the alternate shipping
address is authorized.
Please contact your credit card
issuer bank and list your ship to address as an
alternate address in their memo field. We will call them
and verify the address. Please make sure your credit
card issuer bank's phone number is listed in your
account with Ateck
.
|
| Back to Top
|
|
Is the Ateck
website secure? What kind of security is used? When you
are placing an order on the Internet, security is a number one
priority. All online transactions are sent through our secure
server, and encrypted with 128-bit technology. Once the
information is received through the Internet, trusted
authorized employees will process your payment, and make sure
that your information is handled with the highest level of
security.
Does Ateck
offer a Resellers Program or Dealers Discount
program? Unfortunately, we do not currently have a
reseller or discount program available at this time.
Ateck
currently already negotiates the best possible
price for you, and offers these great discounts to all of our
customers through our web site. Anytime we receive any
specials or promotions, we will immediately post them on our
web site for you to take advantage.
|